OsomBet customer service
How to get an answer from OsomBet, and what to have ready before you write.
Play at OsomBet →OsomBet support is reached from inside the account, through the help section on the operator's site. This guide does not print a telephone number or an email address, because the operator does not publish support contacts here. Have the account name, the date of the payment and its transaction reference ready before you write.
Contacting OsomBet support
- Support is reached from inside the account, through the help section on the operator's site.
- This guide does not print a telephone number or an email address, because OsomBet does not publish support contacts here. The channels shown inside your account are the ones that are genuine.
- Have your account name, the date and time of the payment and its transaction reference ready before you write. A request with a reference is answered much faster than one without.
- Describe what you did, what you expected and what happened, and attach a screenshot. One clear message works better than five short ones.
- No agent needs your password or a one-time code. Anybody who asks for them is not support.
- Questions about money — a deposit that did not arrive, a payout that is late — belong to support, and the account history is the evidence they will ask for.
- For help with gambling itself rather than with the account, the Gambling Regulatory Authority in Kenya runs a free helpline on 0800 723 770.
Frequently asked questions
How is OsomBet support contacted?
Through the help section inside the account on the operator's site. The channels listed there are the genuine ones.
What should be prepared before writing?
The account name, the date and time of the payment, its transaction reference and a screenshot of what happened.
Where can somebody get help with gambling itself?
The Gambling Regulatory Authority in Kenya runs a free helpline on 0800 723 770. The account also has deposit and time limits that can be set at any moment.